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Frequently Asked Questions
What happens to my donations?
Good quality donations are provided to reputable charities including The Salvation Army and RSPCA.
How do you charge and what type of payments can be made?
Clients are charged at a competitive hourly rate for a minimum of 2-hourly sessions, although longer sessions are recommended for maximum impact. How much is accomplished during sessions varies depending on the client's pace. Payments can be made via bank transfer and cash. For more information on sessions, please refer to the Services page.
What areas do you service?
Declutter with Love SA is based in Woodcroft SA 5162 and currently services surrounding suburbs. A travel charge applies to service areas outside a 15 kilometre radius.
Do you work evenings and weekends?
Depending on the circumstances, weekday evenings until 8pm and Saturdays until 5pm can be made available however an hourly surcharge applies.
Can I reschedule my session booking?
Sessions can be rescheduled for genuine emergencies or with 48 hours notice.
Do you offer gift vouchers?
Yes, gift vouchers are available. They can be a great birthday or Christmas present for those ready for some decluttering help in their home.
Do you have insurance?
Yes. Declutter with Love SA is insured.
Client confidentiality
Your privacy is important. Declutter with Love SA will never disclose or share personal information without written consent, except where required under South Australian mandatory reporting laws.
If there are clear signs of harm, abuse, or neglect, we are legally obligated to report these concerns to the appropriate authorities.
There is no pressure to have photos taken, provide reviews, or receive ongoing marketing communication. Many clients are already feeling overwhelmed, and our priority is to offer support — not stress.
ABN 89604167852
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