Declutter with Love SA

What happens to my donations?

Good quality donations are provided to reputable charities including The Salvation Army and RSPCA.


How do you charge and what type of payments can be made?
 

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Our services are charged at an hourly rate, with a 2-hour minimum session, although longer sessions are often recommended to allow more meaningful progress. What can be achieved during a session will always vary depending on each client’s pace and needs. Payments can be made via bank transfer or cash.

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We’re also happy to hear from self-managed and plan-managed NDIS participants, as well as Aged Care participants, where our services fit within approved supports and care arrangements. If you’re unsure whether your funding can be used for decluttering and organising support, it’s always a good idea to check with your plan manager, support coordinator, or aged care provider before booking.

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Travel costs for locations outside our local 15 km service area around Woodcroft SA will be discussed with you in advance. For NDIS participants, any travel charges are applied in line with current NDIS pricing rules.
 

For more information about sessions, please visit our Services page.

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What areas do you service?

We’re based in Woodcroft SA and service surrounding areas. If you’re unsure whether we travel to your location, please feel free to get in touch.



Do you work evenings and weekends?

Depending on the circumstances, weekday evenings until 8pm and Saturdays until 5pm can be made available however an hourly surcharge applies.



Can I reschedule my session booking?

Sessions can be rescheduled for genuine emergencies or with 48 hours notice.


 
Do you offer gift vouchers?

Yes, gift vouchers are available. They can be a great birthday or Christmas present for those ready for some decluttering help in their home.



Do you have insurance?

Yes. Declutter with Love SA is insured.

 

Client confidentiality
 

Your privacy is important. Declutter with Love SA will never disclose or share personal information without written consent, except where required under South Australian mandatory reporting laws.
 

If there are clear signs of harm, abuse, or neglect, we are legally obligated to report these concerns to the appropriate authorities.
 

There is no pressure to have photos taken, provide reviews, or receive ongoing marketing communication. Many clients are already feeling overwhelmed, and our priority is to offer support — not stress.